FAQ

How to place an order?

After you have added all the products to your shopping cart, simply click the "Checkout" button on the cart page, and we will guide you through the ordering process in a simple and convenient way.

💳 What payment methods do you accept?

We accept payment via:
✔️ Credit cards
✔️ Debit cards
✔️ Bank transfer via Apple pay and Google pay

🔐 How secure is my personal information?

Our website uses the SSL (Secure Sockets Layer) security protocol, which encrypts all your personal information during the payment process.
For more information, please see our privacy policy.

🚚 How is shipping done?

We work in collaboration with suppliers and manufacturers from all over the world - in order to bring you special products at affordable prices.
Therefore, orders are shipped from countries such as Germany, China, India, USA, Thailand and more.
Deliveries may take between 15–30 business days (depending on the destination). If the package does not arrive immediately – don’t worry, it is on its way 😊

❌ Can an order be canceled?

Yes. An order can be canceled within 24 hours of purchase.
You must send us an email with the reason for cancellation within 24 hours.
A refund will be made within 24–48 hours, and the amount will appear in your bank account according to local bank hours.