Tracking your order

Track your order

Welcome to our tracking page!

To check the status of your order, please follow the instructions below:

If you received a tracking number:

Enter your tracking number on our website for the shipping service (such as Israel Post, UPS, 17Track, etc.).

https://www.17track.net/en

If you do not have a tracking number:

The tracking number is usually sent to you by email with the shipping confirmation.

If you did not receive it – you can contact us with the order number, and we will be happy to help:

📩 Customer Service Email: novirixshop@gmail.com

Tracking times:

Order processing: 3-5 business days

Average shipping time: 15-25 business days

There may be delays during holidays or heavy shipping